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POSITION : Merchandising Manager REPORTING TO : General Manager MISSION : To maximize sales and profits by developing a top performing team dedicated to the achievement of all company goals and objectives through communication and direction consistent with company philosophies. IF YOU WOULD LIKE TO BE RESPONSIBLE FOR : Ensuring that all aspects of store operations consistently meet Indigo standards. Ensuring established merchandising guidelines are executed to maximize sales and profits. Training employees on corporate loss prevention and cash handling procedures. Ensuring ongoing adherence to these policies and procedures. Maintaining consistent sales focus with the goal of meeting or exceeding profit targets. Coordinating accurate and effective visual merchandising. Supporting Management team to ensure appropriate merchandising within specialty departments. Maximizing sales and profits, and manage in-stock position of the What's Happening aisle, Bargain Books/ Bazaar, music racks at the cash, and non-book sections. Providing input for improving stock mix and inventory productivity. Helping to identify obsolete and non-productive stock. Knowing the bestselling, new release, and backlist titles, recommending them to customers, and ensuring staff does the same. Promoting and supporting the loyalty program and chapters.indigo.ca, and advising customers of special promotions. Recruiting and hiring top performing employees. Training and developing employees to consistently deliver our customer service commitment and to meet or exceed performance expectations. Identifying and developing a base of promotable employees. Practicing effective shift management. Scheduling Merchandising staff effectively to maximize store productivity and operate within sales per labour hour guidelines. Controlling internal and external shrinkage and protect company assets. Effectively managing performance through regular feedback, performance appraisals and corrective action. Fostering a positive working environment. Supporting and encouraging teamwork within entire store staff and within district stores. Knowing and following all loss prevention procedures. Ensuring store is clean, safe and organized. Resolving all customer complaints in a manner that leaves the customer feeling satisfied and positive towards Indigo. Maintaining an objective perspective, balancing store needs and company directives. Ensuring merchandising and marketing initiatives are rolled out in a timely and effective fashion. Performing other duties as may be assigned from time to time. AND YOU HAVE THE FOLLOWING QUALIFICATIONS : Previous supervisory experience. A love of books and a passion for retail. Excellent information systems understanding and human resource management. Exceptional interpersonal, decision making and organizational skills. Thorough knowledge and understanding of retail operations policies and procedures. Availability to relocate within a 50 km radius of store is required. Some duties require heavy lifting and repetitive bending. May require prolonged standing Experience coordinating and executing accurate and effective visual merchandising Results oriented leader and motivated team player with strong communication skills. THEN : Please send your resume and a cover letter stating the position you're interested in to the Operations Manager of the store of interest. Please see our Store Locations and Events section for contact information. Back the Main Careers Page Open Books. Open Minds. Open Doors. WE ARE AN EQUAL OPPORTUNITY EMPLOYER Info Desk iREWARDS Program About Our Company Affiliate Opportunities Careers Contact Us Corporate Sales Gift Certificates Privacy Policy Shipping Rates Store Locations Wish List chapters.indigo.ca: home Shopping Bag | Account Centre | Wish List | Help iREWARDS Program | Corporate Sales | Store Locations All Products Books DVD Video Gifts Books Advanced Search Search Tips Browse Books Art and Architecture Audiobooks Biography & Memoir Business and Finance Children's Books Computers View all Categories Browse DVD Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories Browse Video Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories . Smiths Bookstore, Canada • Indigo And Chapters • Chapters London • Chapters Books Toronto • Chapters Indogo • www.Chapters.ca • Chapters Book Store Canada • Chapters Victoria • Chapters Book Store Canada • Chapters Victoria BC • Chapters Indigo Ca Coupons • Chapters Website • Indigobooks • Chapters Book Store Ottawa • Chapters Canada • Chapters Library • Chapters Indigo Online • Chapters Langley • Chapters Indogo • Indigo Canada • Chapters Sudbury • Chapters Langley • Chapters Ca Coupon • Chapters Indigio • Chapters Books Vancouver •
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