Top Questions How do I check the status of my order? You can check the status of your order in the Order History section of the Account Centre. How long will it take for my order to ship? Each item on the site has an availability status that’s displayed in the individual product pages. The availability depends on the availability of the item with our suppliers or our distribution centre. The item availability section has a list of the possible statuses an item could have, and the estimated shipping time. How do I return my order? We want you to be completely satisfied with your purchase. Any orders placed at chapters.indigo.ca can be returned to us for a full refund OR to any Chapters or Indigo Store for an in-store Credit Note card. For more information, please see the returns page. For help with specific areas of our site, or for more information about online shopping, please choose from a topic below. If you can't find the answer you're looking for, please contact us . Ordering Availability Creating an Account Shopping Bag Order Cancellation Expired Certificate Alert Securities & Guarantees Payment & Shipping Using Your Coupons Using Your Gift Certificates Sales Tax Shipping Rates Returns International Customers Services iREWARDS Program FAQs Find Our Stores Wish Lists Gift Certificates New! Gift Card Redemption Contact Us Affiliate Program About Our Company About Indigo Books & Music Inc. Indigo Management About chapters.indigo.ca The chapters.indigo.ca Team Careers Legal Statement Privacy Policy What our customers have to say is very important to us. Please give us your feedback at site@indigo.ca . Ordering Availability Shopping Bag Using Your Coupons Using Your Gift Certificates Cancelling an Order Payment and Shipping Sales Tax Shipping Rates Returns International Customers Info Desk iREWARDS Program About Our Company Affiliate Opportunities Careers Contact Us Corporate Sales Gift Certificates Privacy Policy Shipping Rates Store Locations Wish List chapters.indigo.ca: home Shopping Bag | Account Centre | Wish List | Help iREWARDS Program | Corporate Sales | Store Locations All Products Books DVD Video Gifts Books Advanced Search Search Tips Browse Books Art and Architecture Audiobooks Biography & Memoir Business and Finance Children's Books Computers View all Categories Browse DVD Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories Browse Video Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories . Books at Chapters and Chapters Bookstore Indigo Chapters Ca • Indigo Bookstore • Chapters Kelowna • Chapters Store Locations • Chapters Book Store Canada • Chapters Indigo Ca Wptelus • Chapters Langley • Chapters Book Store Ottawa • Chapters Victoria BC • Chapters Book Shop • Chapters Kelowna • www.Chapters.com • Chapters Kelowna • www.Indigo.com • Indigobooks • Chapters Hours • Chapter's Bookstore • Chapters Head Office • Chapters Indigo Toronto • www.Chapters.ca • Canadian Stores • Chapters Head Office • Chapters Online Store • Chapters In Montreal • Chapters Indigo Com • . For more used books and discount textbooks at Chapters Bookstore, Canada online bookstore, follow this link.